HOW TO BOOK

Those who book sooner will have a greater selection of rooms!

Room deposits must be made by November 1st, 2025. Final payments will be due on

or before December 1st, 2025.

STEP ONE: To reserve your room, please fill out the following form to get started!

Please note that only one person from each room should fill out the form, but you will need all guests’ information to proceed.

Booking Process:

You will just have to put down a $200 deposit to hold your room, and you may make interest free payments at any time.

You will fill out the room reservation form, and then we will send you an invoice that you will approve to make sure everything is correct for your stay.

Once we receive that, we will make your deposit. Nothing will be charged to your card until you sign the invoice approval.

Any time you would like to make a payment, you will just request a link from the travel agents that will be sent over and you can make the payment for any amount you would like.

INSURANCE + CANCELLATIONS

ALL RESERVATIONS IN THE GROUP ARE FULLY NON-REFUNDABLE AFTER DECEMBER 1ST, 2025 WITHOUT INSURANCE.

Here and Away Travel STRONGLY recommends that you purchase travel insurance, especially when traveling internationally.

We highly recommend travel insurance not only to protect the investment on your trip (many deposits and payments with group blocks are non-refundable if you do not), but also to protect you if something unexpected happens and you need medical attention or have to go to the hospital in Mexico. Most US insurance companies don't cover anything that happens outside of the USA, which can leave you with HUGE bills that would not be reimbursed unless you have medical coverage for your trip. (Also please note, the hospitals in Mexico are all privately owned and will not allow you to leave until ALL bills have been paid.) Please note that Here and Away Travel cannot help you recoup any financial losses that arise in the case that you do not purchase travel insurance.

**Please note that currently, this insurance pricing is still reflecting the 2024 rates. As soon as the insurance company adjusts the rates to the 2025 rates, they will be replaced and the insurance premiums will be higher. If you would like to lock in these current rates, please book your reservation ASAP.

CANCELLATIONS:

We know that most things that come up that would cause you to have to cancel your trip are unexpected and that most people think they will never use their travel insurance. The fact is, most won’t have to use it and we hope you never do. But travel insurance isn’t for those “most times.” It’s for the times that something unexpected comes up before or during travel - illnesses, last minute work obligations, sudden financial stresses, injuries during travel, etc. The last thing we want is for something incredibly stressful to be going on and then on top of it, you are out thousands of dollars in travel costs or medical expenses because you did not purchase insurance. Please note that not refunding costs after the date of December 1st, 2025 is not our policy, it is the resort’s group policy and they do not budge.

PLEASE we beg you to consider travel insurance so that you are financially protected in all scenarios.