Airport Transfers
Please review the information below carefully.
Please note that if you booked your transfers with us, your airport transfers are booked with Reggae Tours.
If you are not on the list at the link below, you did not book your transfers with us and you are responsible for arranging your own transportation.
Where to Find Reggae Tours at the Airport
We are located inside the Airport Arrivals Lobby. After leaving customs with your luggage, you will enter the Arrivals Lobby, where all the stations are numbered from 1 to 21. Upon entering the Arrivals Lobby, make a left turn and then the last right turn. We are located at REGGAE TOURS DESK # 18. Please check in here for your waiting transport.If Your Arrival Flight Is Delayed or Cancelled
If your arrival flight is delayed by 2+ hours, you must notify the transfer company immediately once the delay is announced so they can adjust your transfer.
If your arrival flight is cancelled, you must notify the transfer company immediately, as well as Jayme and Jess.
If your new arrival date changes and you will be arriving later than originally scheduled, we must know immediately so that we can alert the resort.
If you do not advise us and do not arrive on your originally scheduled arrival date, the resort will mark your reservation as a no-show and cancel it without refund.
If Your Departure Flight Is Delayed or Cancelled
If your departure flight is delayed, you will still need to take your transfer at the originally scheduled pickup time. Transfer schedules are created in advance, and last-minute requests for later pickups cannot typically be accommodated.
Please keep in mind that airlines often ask passengers to arrive at the airport based on the original departure time, as delays can be shortened unexpectedly and flights may depart earlier than the delayed estimate.
We have had travelers miss flights because they assumed they could arrive later. This is especially common with delays related to mechanical issues.
If your departure flight is cancelled, please notify Renny immediately once you are informed, and again as soon as your replacement flight has been confirmed.
For your return transfer, you must be in the resort lobby 15 minutes prior to your scheduled pickup time.
Important Transfer Policy
Failure to immediately notify the transfer company of any flight changes may result in your original transfer being cancelled without refund and requiring a brand new transfer booking and payment.
Need Other Assistance While Traveling?
Room or Reservation Issues
If you experience any room or reservation issues while traveling, please contact Classic Vacations directly:
800.243.6499Here and Away Travel Support
Please also call or text Jess + Jayme so we can stay informed and assist as needed:
908.758.3640Even if you are already working with the resort or transfer company, please keep us in the loop so we can help advocate for you if needed.
PLEASE DOUBLE CHECK YOUR FLIGHT INFORMATION BELOW FOR BOTH ARRIVALS AND DEPARTURES.
SCROLL DOWN TO DEPARTURES FOR YOUR RETURN TRANSFER PICKUP TIMES FROM THE RESORT BACK TO THE AIRPORT.
PLEASE NOTE RETURN PICKUP TIMES ARE NOT ABLE TO BE MOVED AND YOU MUST TAKE THE TRANSFER TIME YOU WERE ASSIGNED, YOU ARE NOT ABLE TO JUST GO IN ANOTHER VEHICLE WITH OTHER GUESTS AT ANOTHER TIME.
YOU MUST BE CHECKED OUT AND IN THE LOBBY 15 MINUTES PRIOR TO YOUR PICKUP TIME SO THAT YOU DO NOT MISS THE TRANSFER.
Airport Transfer Information
Arrivals to Montego Bay Airport
Arrivals
Monday, June 22, 2026
Elizabeth Gizzi
Giuliana Gizzi
Alizete Alvarado
Wednesday, June 24, 2026
Thursday, June 25, 2026
Amari Marshall-Walker
Ailiani Marshall-Walker
KeeShana Marshall
Friday, June 26, 2026
Stephanie Vidal
Siannie Concepcion
Angelica Rosado
Kristopher Jacob II
Sarai Jacob
Renee Marshall
Hailey Marshall
Mason Marshall
Ezion Perez
Esther Martinez
Alexander Aponte
Xzavian Aponte
Grand Palladium Jamaica
Airport Transfer Information
Departures from Montego Bay Airport
Departures
Monday, June 29, 2026
Kristopher Jacob II
Sarai Jacob
Renee Marshall
Hailey Marshall
Mason Marshall
Amari Marshall-Walker
Ailiani Marshall-Walker
KeeShana Marshall
Vanessa Alvarez
Stephanie Vidal
Siannie Concepcion
B6 326
1:38 PM
Angelica Rosado
Elany Aponte
Ezion Perez
Warren Byrne
Elizabeth Gizzi
Giuliana Gizzi
Alizete Alvarado
Esther Martinez
Alexander Aponte
Xzavian Aponte
Grand Palladium Jamaica
AA 857
3:00 PM