HOW TO BOOK

Hayley + Jonathan have organized a room block for all of their wedding guests. In order to be considered a part of the wedding group, you must book your rooms using our room reservation form. Those who book sooner will have a greater selection of rooms!

Room deposits must be made by April 1st, 2026. Final payments will be due on or before May 1st, 2026.

STEP ONE: To reserve your room, please fill out the following form to get started!

Please note that only one person from each room should fill out the form, but you will need all guests’ information to proceed.

Booking Process:

To reserve your room, a $200 deposit is required, and you will have the option to make interest-free payments at any time.

After completing the room reservation form, our team will prepare an invoice for your review. You will have the chance to confirm that all details are correct before signing the invoice approval, and nothing will be charged to your card until that approval is signed by you.

Once the invoice is signed, we will process your deposit and your reservation will be confirmed. If you would like to make additional payments at any time, simply request a payment link from our travel agents. The link allows you to make payments in any amount you choose.

ROUND TRIP AIRPORT TRANSFERS

If you would like Here and Away to arrange your transportation to and from the airport and resort, please include transportation ehen completing your reservation form.

Group shared round-trip transfers between Cancun International Airport (CUN) and Hyatt Ziva Cancun are $100 per room for one to four people.

If guests in different rooms would like to share a transfer, adjustments can be made once all flight details are received. For groups of more than four people traveling on the same flights, please let us know in advance and we will provide a custom quote. Group transfer rates close 60 days before the wedding, so all adjustments must be finalized by then.

Flight details must also be submitted no later than 60 days prior to the wedding, as this is when the group rates close.

It is strongly recommended to pre-arrange transportation in advance, as airport taxis can be expensive, unreliable, and inconvenient after a long flight.

INSURANCE + CANCELLATIONS

ALL RESERVATIONS IN THE GROUP ARE FULLY NON-REFUNDABLE AFTER MAY 1ST, 2026 WITHOUT INSURANCE.

Here and Away Travel STRONGLY recommends that you purchase travel insurance, especially when traveling internationally.

We highly recommend travel insurance not only to protect the investment on your trip (many deposits and payments with group blocks are non-refundable if you do not), but also to protect you if something unexpected happens and you need medical attention or have to go to the hospital in Mexico. Most US insurance companies don't cover anything that happens outside of the USA, which can leave you with HUGE bills that would not be reimbursed unless you have medical coverage for your trip. (Also please note, the hospitals in Mexico will not allow you to leave until ALL bills have been paid.) Please note that Here and Away Travel cannot help you recoup any financial losses that arise in the case that you do not purchase travel insurance.

CANCELLATIONS:

We know that most things that come up that would cause you to have to cancel your trip are unexpected and that most people think they will never use their travel insurance. The fact is, most won’t have to use it and we hope you never do. But travel insurance isn’t for those “most times.” It’s for the times that something unexpected comes up before or during travel - illnesses, last minute work obligations, sudden financial stresses, injuries during travel, etc. The last thing we want is for something incredibly stressful to be going on and then on top of it, you are out thousands of dollars in travel costs or medical expenses because you did not purchase insurance. Please note that not refunding costs after the date of May 1st, 2026 is not our policy, it is the resort’s group policy and they do not budge.

PLEASE we beg you to consider travel insurance so that you are financially protected in all scenarios.