We are Jess & Jayme of Here and Away Travel — the travel advisors working with Gianna + Karriem for their destination wedding at Hyatt Ziva Cancun in Mexico.
This website contains all of the important details about the room block, rates, resort information, how to book, airport transfers, passports, travel insurance, and flights.
Please take your time reviewing the information provided here. We are here to make this process easy, enjoyable, and stress-free — and we are always happy to answer any questions along the way.
Hyatt Ziva Cancun is a stunning all-inclusive beachfront resort surrounded by the Caribbean Sea on three sides, offering breathtaking ocean views, luxurious accommodations, and endless activities for all ages.
Located in the heart of Cancun’s most desirable area, the resort features a lively yet upscale atmosphere with world-class dining, top-shelf drinks, and multiple infinity pools overlooking turquoise waters. Guests can enjoy water sports, live entertainment, and the signature dolphin experience within the resort.
Hyatt Ziva Cancun offers both family-friendly and adults-only areas, including the exclusive Turquoize Tower designed for guests seeking a private and elevated experience. Suites feature contemporary décor, private balconies, and spa-like bathrooms that blend comfort with coastal elegance.
Whether you’re relaxing poolside with a cocktail, exploring local excursions, or dancing under the stars, Hyatt Ziva Cancun delivers a luxurious and unforgettable Caribbean experience — the perfect setting for Kara + John’s destination wedding celebration.
FLIGHTS
You will fly into Cancun International Airport (CUN), and flights for November of 2026 will begin to come out in January of 2026.
While the room does have to be booked through the travel advisors, you are more than welcome to book flights on your own and use any points, miles, etc., that you may have.
Please ensure that the name on your plane ticket matches the name on your passport exactly.
Our travel advisors, Jess & Jayme, are happy to answer any questions regarding flights.
PASSPORTS
Blue Passport Books are required for international air travel to Mexico. Passport Cards are not valid for flights and will result in denied entry.
If you need to renew or apply for a passport, we recommend starting that process early to avoid any delays.
First-time and renewal passport application forms can be found here:
https://travel.state.gov/content/travel/en/passports/how-apply/forms.html
You may also renew your passport online (if eligible):
Online Passport Renewal
If you have any questions regarding passports, please do not hesitate to reach out to Jess & Jayme — we are here to help.
Gianna + Karriem have secured a room block for their guests at Hyatt Ziva Cancun. Book early to secure your spot with only a $200 deposit.
There is a 3 night minimum for all wedding group stays at Hyatt Ziva Cancun, and please note that this resort requires that all guests attending the wedding stay on property and book into the couple’s room block.
If you choose to book outside of the room block, there is a $300 per person fee to attend the wedding events. This is a resort-imposed fee paid directly to Hyatt Ziva Cancun, not a fee from Here and Away Travel.
When we say “room block,” we are referring to a group of rooms being held at a locked-in rate. Booking within the block also protects you from potential oversold resort situations. Resorts do sometimes oversell in anticipation of cancellations, which can result in guests being moved to another hotel. Booking into the group block prevents this.
Booking into the room block also provides you with our full support at no additional cost. This includes pre-travel guidance, travel assistance, and in-destination support should any unexpected issues arise. If you choose to book outside the room block and not through Here and Away Travel, we are unable to assist with travel-related needs or emergencies.
What a room block is not:
A room block is not a physical grouping of rooms located together. Guests arrive and depart on different dates, and room categories are located throughout the resort. We are happy to request that rooms be placed near friends or family, but these requests cannot be guaranteed. If staying near another group is important, we recommend reserving a suite together.
Follow the link below to see pricing and information on the room options that Gianna + Karriem are holding in their room block.
Gianna + Karriem have organized a room block for all of their wedding guests. In order to be considered a part of the wedding group, you must book your rooms using our room reservation form. Those who book sooner will have a greater selection of rooms.
Final payments will be due on or before July 13th, 2026.
Step One: To reserve your room, please fill out the reservation form. Only one person from each room should complete the form, but you will need all guest information to do so.
Important Note About Travel Insurance (Please Read Carefully):
If you would like the cost of travel protection added to your invoice, please select: “Yes! Show me the insurance cost.” An updated invoice will then be sent that includes your room cost and insurance.
By approving your invoice, you are authorizing Here and Away Travel to charge your deposit and the cost of insurance to your card. Once travel protection is charged, it cannot be removed or refunded.
If you review your invoice and decide not to purchase insurance, do not approve it. Simply email us and request a revised invoice that includes only the hotel cost.
Declining Travel Protection:
If you choose “No,” you acknowledge that there are no refunds for any reason and that you will not have medical coverage while traveling internationally unless you secure it separately. Insurance must be purchased at the time of deposit to receive full benefits.
Booking Process:
Your room will be held with a $200 deposit. If you choose travel insurance, that amount will also be due at the time of deposit. You may make additional payments interest-free at any time.
Once you complete the reservation form, we will send an invoice for you to review and approve before anything is charged.
If you would like to make additional payments later, simply request a payment link and you may pay any amount at any time.
Airport Transfers:
Round trip shared group transfers are available and can be added on the reservation form. These are either $60 per person round trip, or $120 round trip for up to 4 passengers traveling on the exact same flights.
If you are traveling with others on the same flights, let us know and we can split the cost between reservations (must be done 75+ days before travel).
Flight information must be submitted at least 60 days before travel or transfers will be canceled without refund.
INSURANCE + CANCELLATIONS
ALL RESERVATIONS IN THE GROUP BECOME FULLY NON-REFUNDABLE AFTER JULY 13TH, 2026 WITHOUT INSURANCE.
Here and Away Travel STRONGLY recommends that you purchase travel insurance, especially when traveling internationally. We highly recommend travel insurance not only to protect the investment on your trip (many deposits and payments within group blocks are non-refundable if you do not), but also to protect you if something unexpected happens and you need medical attention or have to go to the hospital in Mexico. Most U.S. insurance companies do not cover anything outside of the USA, which can leave you with significant medical expenses. Hospitals in Mexico will not discharge patients until all bills are paid in full.
CANCELLATIONS
Unexpected things happen — illness, work conflicts, financial stress, family emergencies, injuries during travel, etc. Travel insurance protects you when life is unpredictable. The resort’s cancellation penalties are strict and not flexible.
Please strongly consider travel insurance so that you are financially protected in all scenarios.
We are here to answer all of your questions!
You may also call us — we will always return calls within 24 hours. If you do not hear back within 24 hours, please send a follow-up email. We travel frequently for destination weddings, and while we remain available, calls/voicemails may not always come through immediately. If you call and would like a return call, please be sure to leave a voicemail.
Please do not send text messages. They tend to get lost and we keep all travel communication organized via email and calls.
Office Hours:
Monday – Friday: 9:00 AM – 5:00 PM
*Available after hours and weekends by appointment — please email to schedule.*
We are looking forward to helping you plan a beautiful celebration!
Jessica Sbriscia + Jayme Cornine